Policies & Terms

We understand that things don't always go as planned. Whether you're here to share feedback or need help with an issue, we're all ears and ready to make it right. To get started, please include as many details as you can so we can jump in and sort everything out for you

Here's how to reach us directly:

Customer Cared.novikova@spinwise.com

Quality Assuranced.novikova@spinwise.com

Head of Operationsandrei@spinwise.com

The fastest way to reach us

Our Support team is here 24/7 to help with anything related to payments, bonuses, your account, and more. Whatever you need, we're just a message away.

Looking for external support?

If you feel you need to, you can always reach out to independent organizations. You're welcome to file a formal complaint with official government regulatory bodies or independent organizations like AskGamblers.